A 30-day money back guarantee allows you to try ACCESSAftp™ risk free. If you are not completely satisfied with your ACCESSAftp™ account, let us know about it within 30 days of your purchase and we will refund your money. Please contact us so that we can resolve any problems and process such requests.

You may cancel the service at anytime by logging into your SitePal account and clicking on the "Account Info" tab. Ensure that the "Automatic Billing" box is not checked so that your account will expire at the end of the current billing period. If it is checked, simply click on the box to uncheck it and you will not be billed again.

Unlimited Email Support

We stand behind our product and value our customers. All ACCESSAftp™ account packages offer free unlimited email support. You may email our knowledgeable support staff as often as needed to ensure that ACCESSAftp™ works well for you.

Note that we guarantee a response within 48 hours, although most questions are answered on the same day.